If you are not 100% satisfied with your purchase, you can return your order for a full refund, minus shipping costs and a 15% restocking fee. Only items in new, excellent condition are eligible for this 14-day refund.
- You can return your purchase up to 14 days from the purchase date. Please contact us prior to returning your item for return authorization.
- Refunds or replacements will not be given until we receive the product from you and examine its condition.
- Returned items should be in the state you received them in (in excellent, like new condition).
- There will be a 15% restocking fee on all non-defective items returned. This will automatically be deducted from the refund amount.
- You should expect to receive your refund within three weeks of providing your package to the return shipper (times are usually shorter). This time frame includes transit time from the shipper to us (2 to 7 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process the refund request from us to you (3 to 5 business days).
Once approved by Tacticool22, please send returns to:
c/o Returns Dept
P.O. Box 622
Walterville, OR 97489
United States of America
Include the following information with your return request:
- Full name
- Email address
- Order number
- Reason for returning
Policy updated March 28, 2017.