Check My Shipping/Order Status

Shipping Locations

We ship to most locations within the United States, Canada, and other locations worldwide. However, shipping options may vary depending on your location.

If you want to know if we ship to your location, please contact us.

Shipping Costs

Shipping costs are determined by the total weight of items and the shipping options you choose.

You can find the shipping cost by adding items to your cart and proceeding through the checkout process, where you will be presented with shipping costs prior to completing the order process.

Overnight and Priority Shipping

It may take up to 1 business day after we receive an order before items are shipped from our warehouse. Please take this into account when choosing overnight and express mail shipping options.

Shipping Statuses

We update your order as it travels through our system based on the following stages:

  • Pending payment – Order has been received but you have not completed the payment process.
  • Processing – Payment has been received and the order is awaiting fulfillment. All product orders require approximately 1-2 business days for processing.
  • Completed – Order has been fulfilled and your items have been shipped.
  • On-Hold – We are awaiting payment from you.
  • Cancelled – Order has been cancelled either by you or at your request.
  • Refunded – Order has been refunded.
  • Failed – Order has been received but the payment failed or was declined (unpaid). Note that this status may not show immediately and instead show as Pending until verified (e.g. PayPal)